Tatijana is a Digital Data Analyst and Quality Specialist with extensive experience in performance optimization, KPI analysis, and improving user experience across high-volume call center operations. Over several years of working in a dynamic environment, she developed a deep understanding of key performance metrics, how they shape efficiency, and how to use data to drive meaningful improvements. This 1 on 1 mentorship is designed to help participants understand how to interpret data, recognize performance patterns, identify root causes of low results, and create clear, actionable improvement plans. Through practical examples, KPI breakdowns, and real-world scenarios, participants will learn how to use data as a tool for decision-making and continuous optimization. With her strong background in coaching, communication, and applied psychology, Tatijana also integrates the human side of data analysis — showing how motivation, behavior, and emotional intelligence influence team performance. Her goal is to equip students with practical analytical skills and the ability to translate insights into measurable results.