Privacy Policy

1. Introduction

Skillio LLC ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Website and Services, including online courses, digital products, templates, consulting, and agency services.

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Services.

2. Information We Collect

We may collect the following categories of information:

2.1. Information You Provide Voluntarily

• Full name, email address, billing address, phone number.
• Payment details (processed securely by third-party processors).
• Account login credentials (if you create an account).
• Content you upload or share (assignments, messages, reviews, testimonials, user-generated content).
• Communication preferences (newsletter opt-in, marketing consents).

2.2. Information Collected Automatically

• IP address, browser type, operating system, device identifiers.
• Cookies, tracking pixels, analytics data.
• Website usage data (pages visited, clicks, time spent, referral URLs).
• Log files including timestamp, session ID, access errors.

2.3. Information from Third Parties

• Payment processors (Stripe, PayPal, Wise).
• Advertising platforms (Meta Ads, Google Ads, TikTok Ads).
• Social media platforms if you use third-party login.
• Affiliates and referral partners who direct you to our website.

3. How We Use Your Information

We process collected data for purposes including:

• To provide, personalize, and improve Services.
• To process transactions and deliver purchased products.
• To send transactional emails (confirmations, invoices, account updates).
• To provide customer support and respond to inquiries.
• To send promotional emails or newsletters (if you opt-in).
• To conduct analytics, improve functionality, and monitor performance.
• To comply with legal and regulatory obligations (e.g., tax, accounting).
• To enforce our Terms of Service and protect against fraud.

4. Legal Basis for Processing (GDPR)

For users in the EU/EEA, our legal bases for processing include:

• Contractual necessity: Providing purchased products/services.
• Consent: Marketing communications, optional cookies.
• Legal obligation: Record-keeping, tax compliance.
• Legitimate interest: Improving our services, preventing fraud.

5. Cookies & Tracking Technologies

5.1. Usage

We use cookies and similar technologies (pixels, beacons, scripts) to:

• Remember user preferences.
• Analyze Website performance and traffic.
• Personalize advertising and remarketing campaigns.

5.2. Control

You can control or disable cookies in your browser. Some features may not work correctly if cookies are disabled.

6. Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

• Service Providers: Payment processors, hosting, email, analytics.
• Legal Authorities: If required by law, subpoena, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale.
• Marketing Partners: For targeted ads, if legally permitted.

7. Data Retention

• We keep personal information as long as needed to fulfill stated purposes.
• Transactional and accounting records are stored at least 7 years.
• Marketing data is retained until you withdraw consent.
• You may request deletion of personal data (see Section 10).

8. Data Security

We apply industry-standard security measures, including:

• SSL/TLS encryption for data in transit.
• Secure servers, firewalls, and access restrictions.
• Limited employee access to sensitive data.

However, no online transmission is 100% secure. You acknowledge the risk when using our Services.

9. International Data Transfers

As a U.S.-based company, your data may be processed in the United States or other countries where our partners operate. By using our Services, you consent to such transfers. For EU users, safeguards such as Standard Contractual Clauses (SCCs) may apply.

10. Your Rights

Depending on your jurisdiction (e.g., GDPR in EU, CCPA in California), you may have the following rights:

• Access: Obtain a copy of your data.
• Correction: Request updates or corrections.
• Deletion: Request deletion ("right to be forgotten").
• Restriction: Limit processing in certain cases.
• Data Portability: Receive your data in a structured, portable format.
• Opt-Out: Withdraw consent to marketing.
• Non-Discrimination: CCPA users will not face discrimination for exercising rights.

To exercise your rights, email us at info@skillio.pro.

11. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If a parent/guardian believes a child has provided personal information, contact us and we will delete it.

12. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies.

13. Marketing Communications

• By submitting your email, you may receive promotional content.
• You may unsubscribe anytime by clicking "unsubscribe" or contacting us.
• We may still send non-promotional transactional emails.

14. Automated Decision-Making

We do not use personal data for fully automated decision-making that produces legal or significant effects (as defined under GDPR).

15. Data Breach Notification

If a data breach occurs, we will notify affected users and regulators (where legally required) within the applicable timeframe.

16. Updates to Privacy Policy

We may update this Policy at any time. Updates will be posted on our website with the revised "Effective Date." We encourage periodic review.

17. Contact Us

For questions, concerns, or privacy-related requests: